FAQ

We are located in Sarnia, Ontario and is where we ship from our location in Sarnia, or at times from London, Ontario depending on the carrier. For pick-up we will provide an address at the time the order is ready for pickup in Sarnia, Ontario.

We ship across Canada to all provinces and territories. We do not ship internationally.

We provide some level of customization for some sizes, stains, and colours for items offered in our made to order products. If you want a fully customized piece, you can visit our Custom Form and we will provide you a quotation for the custom item including delivery or shipping. We can only ship items that can be sent through our shipping partners, but can provide delivery in most areas within Southwestern Ontario for a fee. You may also choose your own carrier to pick up as well or can pickup from our location in Sarnia, Ontario.

We are located in Southwestern Ontario in Sarnia. We provide delivery to Lambton County currently, but if there is enough demand could provide delivery to Chatham/Kent and Middlesex Counties as well. If you are in Chatham/Kent or Middlesex, contact us and let us know if you prefer delivery and we will quote you a price. For small items, shipping is most likely more cost effective, but for large items that are heavy, we offer delivery as an option.

We donate 3% of our sales to replenish the forests in Canada. We donate to Tree Canada. With offering a majority of made to order we are not making products and guessing customer's preference. We are making to order which allows customers to choose options that meet the requirements of their own personal home decor.

We will be at the Pinery Market in Grand Bend, Ontario starting May 7 on Sundays through the summer. We plan to launch an Etsy store as well. We will announce when it is up and running.

We source both new and reclaimed wood from trusted suppliers across Southwestern Ontario, ensuring quality and sustainability. Our commitment to safety is evident in our use of heat-treated pallet wood, guaranteeing a bug-free and secure material. New hardwood and softwood is sourced locally in Southwestern Ontario from small lumber mills and local farmers, either kiln-dried or naturally dried for optimal quality. Predominantly acquiring unmilled wood, we take pride in milling it ourselves to maintain precision and authenticity. When it comes to finishing, we prioritize quality brands like Minwax and Varathane Premium Fast Dry for indoor items, applying water-based varnish or polycrylic for a durable finish. For outdoor pieces, we opt for Varathane or Marine Spar to provide protection against the elements. Ensuring food safety, items designated for culinary use are treated with Walrus Oil/Wax, comprising Beeswax, Coconut, and Mineral Oils, along with Vitamin E. Alternatively, we use water-based polycrylic, which is deemed food-safe after curing for 15 days